Frequently Asked Questions

Where do you buy this IV fluid?

Our IV Fluids and additives are sourced from licensed pharmacies in Uganda and reconstituted to make up the desired formulation.

How safe are IV Vitamin Drips?

Our IV nutrition treatments have been developed by certified medical doctors with vast clinical experience and training in IV nutrition. These formulations are also regulated by the National Drug Authority of Uganda and relevant licensing has been obtained. All medical therapies carry potential risk, so we ensure clients understand the risks and benefits before undertaking any treatment, and we encourage clients to refrain from receiving therapies from uncertified medical personnel.

How is a client sure that the fluid is safe?

Every formulation is developed by certified medical doctors and regulated by the National Drug Authority of Uganda. We walk every client through the risks and benefits before treatment begins.

Can one get any reactions or does it have any side effects?

Like all medications, some side effects can be expected though they carry low risk. We conduct comprehensive medical screening (known allergies, current medications, medical conditions) prior to treatment and follow strict IV administration protocols. Potential side effects include skin irritation or bruising at the injection site, headaches, cramping and bloating, or an allergic reaction to the medication.

Have you ever had any adverse reactions after administering the drip?

So far we have not had any serious adverse reactions to treatment. All our nurses are trained in Advanced Life Support (ALS) and carry emergency drugs in case of any adverse outcome.

Who is administering the drip, and how do I know they're qualified?

All the nurses who administer our IV Vitamin therapy are registered nurses with a hospital critical care background, and arrive in branded uniforms.

What is the payment method? Is the service available on credit?

Payment is a cash service, with physical cash, MoMo Pay and Airtel Money accepted. The service is not currently available on credit.

How long does the drip take?

Duration depends on the package: Glow is a 60-minute infusion; Replenish, Recover, Recover+ and Hydrate run 40–45 minutes; Vitamin C is a 20-minute infusion; Vitamin B12 is an immediate injection.

What is your radius of service out of Kampala?

Currently we serve clients in Kampala, mostly in the Central, Nakawa and Makindye divisions, and hope to branch out to the rest of the country as demand grows.

Is this service operating independently, or part of a medical insurance scheme?

At this time the service is operated independently. We're looking to explore adding our therapies to medical insurance as demand grows.

Have the nurses tried the IV treatment themselves?

The nurses have yet to try the treatments themselves, though they witness the benefits and effectiveness first-hand as they administer them to clients.

Has this treatment been cleared by a Ugandan medical body?

All our medication is regulated, authenticated and authorised by the Uganda National Drug Authority (NDA). Our healthcare professionals are registered with the Uganda Medical and Dental Practitioners Council (UMDPC) and the Uganda Nurses and Midwives Council (UNMC) with active practising licenses.

What does ALS certification mean?

ALS stands for Advanced Life Support — life-saving protocols and skills beyond Basic Life Support, covering urgent treatment for cardiac emergencies, allergic reactions and anaphylaxis.

What does the comprehensive health screening include?

Before any treatment, clients complete a medical questionnaire screened by our Medical Doctors, covering medical history, current medications and known allergies, to ensure the treatment is safe for that individual.

How often can one have Revive Wellness IV fluid?

Glow, Replenish, Vitamin C and Vitamin B12 can be taken once a month. Recover, Recover+ and Hydrate can be as frequent as once a week.